A dropshipping integration links your eCommerce website to your dropshipping suppliers. When the integration is right, you can use the dropshipping software to list items for sale directly from your supplier. When a customer places an order, the integration automates the process by getting the order to your supplier directly to save time and reduce errors when relaying the order details to your supplier.
With dropshipping integration, it becomes easier to:
- Add new products to your website.
- Automatically relay customer orders to your supplier.
- Manual and automatic price adjustments.
- Set certain products as no longer for sale when your supplier’s stock runs out.
- Ensure thorough tracking of orders and timely deliveries.
- Notify customers of their abandoned carts and confirmations for purchased, shopped, or delivered.
With suitable software, most of these features are automated, which allows you to complete the processes in few clicks. It automates tasks such as listing products on your website, relaying orders to your supplier, and tracking shipments. So, how do you find integration for dropshipping? Below are the essential features to look for.
Automated supplier orders
Rather than manually relaying your customer’s order and shipping details to your supplier, a good drop shipping integration automates the process to deliver such information in only a few clicks. That helps you minimize errors and save time on your dropshipping operations.
Look for an integration service that automates the order placements with your suppliers. With automated order management, the software automatically updates the item’s availability whenever a customer places an order.
Some dropship integration services allow you to set your item’s prices as a variable on your website’s end even if they appear stable on your customers’ end. Such a feature enables you to sell your products at the prices your software deems appropriate depending on the current market conditions and trends. You also have an option to set the prices manually.
Product information management
The product information management allows you to edit your products’ listing information easily. For instance, you can copy and paste the supplier’s product description to your website, add or remove a photo if need be.
Customer service management
Even if you constantly deliver your items on time, you will hear from your customers at one point or another, whether it is a complaint, a return, or feedback. That is why you need an integration service with customer service management to monitor your customer feedback. That way, you can have better interactions with your customers and conversations about their orders, shipments, and so forth.
Abandoned cart notices
It is good to send alerts to customers who add items to their carts but forget to complete the purchase process. that allows you to convert abandoned carts to sales which ultimately boosts your revenue. Since the alerts are automated, you don’t have to reach out to these customers manually.
Think of supplier management as a parent feature of your sourcing management. While the sourcing management handles what a supplier offers, the supplier management feature manages your interactions with the supplier. You can use it to communicate with your suppliers, stay up to date with their stock and update relevant data. When you operate in such a way, you not less likely to lose customers.
The bottom line
Choose the right integration service for your dropshipping brand depending on the features they offer.