Tips For Effective Communications Monitoring During Pandemic

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Secure SMS messaging and call monitoring have always been mandatory in each company – most especially those financial institutions that handle thousands to billions of money. Such conversations made between investors and these firms are highly sensitive, considering multiple scammers are on the run to search for a victim that they will deceive and steal wealth from.

Individuals working under a company are mainly the ones who are the prey of these deceitful persons – particularly those who handle the cycle of money within a business, managing negotiations, and last but not least, those who are making a purchase at a low cost and trusting too-good-to-be-true promotions.

This incident happens all the time wherever place you are in, whatever profession you have, and no matter what time of the day. It is the reality that is inevitable once an individual is not on their guard when handling a compromise. Given that, for these people tricking someone only to earn money is much easier than working yourself to death to reach whatever it is that you desire to attain. 

Not only that, but some multinational companies are also deceitful – specifically those that have pyramiding tactics that promise you billions but the opposite. These enterprises are targeting people who are desperate enough to produce an overwhelming amount of revenues to sustain their family’s needs and wants. 

For this reason, the higher-ups implemented the Markets in Financial Instruments Directive. MiFID is a European legalized supervision that increases the transparency across the European Unions’ (EU) financial institutions. The law also helps with regulates the governing disclosures required for firms operating in the EU. The regulation benefits both the consumers and the financial firm: The customers’ money and acquisition are safe and sound, plus the enterprises’ reputation is not tarnished with any bad review.

The COVID-19 pandemic has been a change that blew up everyone’s mind. The plague altered the lifestyle of each individual around the globe throughout almost the whole year. The used to be busy days outside of work or school are now the lousy days inside the humble able. Home quarantine befalls and social interactions are highly prohibited. That’s why working from home occurs to continue workforces.

However, how could financial firms comply in monitoring phone calls, SMS, and any messages made from online messaging applications when they are lack equipment because they are only doing home-based work?

Find out more on the infographic below brought to you by TeleMessage with all the helpful tips on effective communications monitoring during the pandemic:

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