Website Usability

The best web usability blog posts all in one place

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SEO, Usability and Trust Issues Even the Best SEO Blogs Face

A summary by alexis james | See all summaries by alexis james

Use this post - which focuses on what's right and wrong with several blogs - as your own litmus test for how to handle your blog's usability. Read More »

How to Conduct a Usability Review

A summary by alexis james | See all summaries by alexis james

Usability is like going to the doctor for a check-up - you can figure out what's wrong and optimize accordingly. But how do you go about conducting user tests and what do you do with the data? This post answers some of those questions. Read More »

How to identify your site’s worst pages

A summary by alexis james | See all summaries by alexis james

This post points out, the worst page on a website is the last page that a visitor looks at before they leave. This article helps marketers figure out how to test these pages and what to do about it. Read More »

Instapaper developer: “I try to minimize ways for my customers to shoot themselves in the foot”

A summary by alexis james | See all summaries by alexis james

A developer shares his reasons for not always letting the client control the project, for fear it will have adverse affects on the end user. Read this post for insight into what you may want on your website that your target audience doesn't. Read More »

Seriously, get some user experience

A summary by alexis james | See all summaries by alexis james

How frequently do you happen upon a website that is so poorly designed or laid out, that you can't spend much time on it? If you're like me, that probably happens quite a lot! This post contends that this problem will only be solved when clients... Read More »

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Spammers Naturally Quick to Exploit Google Buzz

Posted by: WebProNews Blogs on February 16, 2010
Last week, Google launched the much talked about Google Buzz, its new social media product that ties into users’ Gmail accounts (among other things). Privacy issues have been widely discussed (and addressed accordingly by Google), but Security firm Websense tells us that...

Hierarchical Task Analysis

Posted by: uxmatters on February 10, 2010
By Peter Hornsby Published: February 8, 2010 “Hierarchical task analysis (HTA) is an underused approach in user experience, but one you can easily apply when either modifying an existing design or creating a new design.” As UX professionals, we have a great many analytical and...

Shopping Cart Optimization: Take This Step Today

Posted by: Future Now's GrokDotCom Blog on January 18, 2010
In my last post, I wrote about treating your various sources of traffic differently from one another.  Track the individual conversion rates of your CPC, organic/SEO, email, etc. so you can prioritize the opportunities you have to optimize your web site’s performance.  That is...

Always Be Testing: 8 Services For Usability Feedback

Posted by: Patrick Neeman on January 14, 2010
I’ve met Dana Oshiro, and she’s a great writer. I’m glad to see she’s written something about UX, especially in an area we give so little attention to. Over the weekend we had a chance to highlight Graphic.ly – a company that opted to release early (and imperfectly) in...

5 Most Obvious Website Usability Issues

Posted by: Luna Metrics on January 12, 2010
There are a lot of ways one can make their website into a conversion driving machine. Site design tweaks, endless A/B and multivariate testing, exit surveys (gasp!) are some of the hardest to pull off. However, some of the most obvious usability issues often get ignored. There have...

Charlotte Web Design – Ugly Doesn’t Sell

Posted by: Danko Gulsoy on January 8, 2010
A lot of people have decided to become “graphic designers” without the proper training needed to actually succeed. Because of this, companies and their SEO rankings are suffering. Some web designers build beautiful websites but aren’t functional, and then there are others...

Cool Website Tuesdays: ClickTale

Posted by: Patrick Neeman on January 6, 2010
Need to track where your users are pointing at, but don’t want to pay an arm and a leg? Want to record movies of what your users are doing? Looking for something that’s a bit more than Google Analytics, but not Omniture? Then try out ClickTale, a new analytics tool that I test...

Usability Matters For Online Marketing

Posted by: Paul Sherman on January 4, 2010
What is usability? Typical definitions of usability say that something is usable if your intended users can accomplish what they’re trying to do on your site or with your product. The standard definitions also say that usability has several components; it can mean learnable,...

Echo: Time for a New Comment System

Posted by: Now Sourcing Blog on December 23, 2009
I’ve been on the fence with comment systems for a while.  The list is numerous: Sezwho, Intense Debate, Disqus, Chat Catcher (well that’s just part of Wordpress I suppose),  Haloscan (for the old schoolers) and many more. Today, I’ve decided on Echo by JS-Kit.  I’ve been...

Best of 2009: 24 e-commerce sites reviewed

Posted by: Econsultancy's Internet Marketing Blog on December 23, 2009
While online retailers are generally improving when it comes to usability there are still plenty of areas for improvement. Retailers such as Asda, Debenhams and M&S have made some good improvements to their sites, while sites such as Kiddicare and…