Identifying and Responding to Criticism Even When it’s Dressed to Look Like Feedback
Criticism and feedback are not synonyms. They each have very different meanings and implications and require a different approach if you’re responding in a professional capacity within the social web.
Yes, feedback can be critical and it’s possible someone will deliver criticism when you [...]
Shannon is so consumed by communications issues, information in general, social media and current events that she hardly ever remembers to pick up the dry cleaning or renew insurance...
Posted by Shannon Paul's Very Official Blog on September 7th, 2009 | Original Post »
Identifying and Responding to Criticism Even When it’s Dressed to Look Like Feedback
Criticism and feedback are not synonyms. They each have very different meanings and implications and require a different approach if you’re responding in a professional capacity within the social web.
Yes, feedback can be critical and it’s possible someone will deliver criticism when you [...]
| Tags: business communication, buzz, comment marketing, pr, social media analysis, social media strategy, word of mouth
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Categories: Integrated Strategy, Social Media | Posted by veryofficial on September 7th, 2009 | Rated: