Using survey tools to impact the lead-nurturing process

Posted by BtoB Online on October 26th, 2009 | Original Post »

Surveys often are considered a post-sales tool, to measure a customer’s satisfaction and propensity to make a repeat purchase. As such, surveys are usually relegated to a supporting role in the marketer’s toolkit.

One Response to “Using survey tools to impact the lead-nurturing process”

  1. Alyse Speyer says:

    I agree, using different marketing tools to garner feedback and information on prospects can promote positive results. However, couldn’t close knit marketing automation and surveys scare away early-stage leads?

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