Today we know that customer reviews are a common, expected feature for most sites – consumers want to hear from other people like them when they make purchase decisions. And we’ve shown that customer questions and answers perform well, too – driving increased sales conversion and lowering customer service costs. More and more clients are [...]
How customer stories fit into social strategy
Posted by Bazaarblog on September 18th, 2009 | Original Post »
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Tags: brand community, consumer experience, consumer generated content, ecommerce, marketing strategy, shop.org, social networking, technology news, word of mouth
Categories: Social Media, Web Design & Development, Website Usability
Posted by Bazaarblog on September 18th, 2009 | Rated: 
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